Status | Description |
Awaiting Customer Signature | This is the status that an Order will be set to when it is created manually or converted from a Quote and the customer has not signed the contract (via eDoc) yet. |
Unposted | Order will be set to this status when its been unposted from load boards. |
Find Me a Carrier | This is the status that an order will be set to after a customer signs the contract (via eDoc). |
Searching for Carriers | This status means that the order is posted to a load board and you are actively searching for carriers. |
Awaiting Dispatch | Order is set to this status after an Interested Carrier is Accepted. |
Carrier Declined | Order is set to this status after a carrier declines assignment. |
Carrier Canceled | Order is set to this status after a carrier cancels a dispatch (after accepting the assignment, then cancels it) |
Awaiting Carrier Signature | This status is used to indicate that the order has been assigned to a carrier but carrier has not accepted it yet. |
Dispatched | This order status indicates that the order has been dispatched (carrier has accepted the assignment). |
Picked Up | This order status indicates that the vehicle(s) have been picked up. |
Delivered | This order status indicates that the vehicle(s) have been delivered. |
Completed | Order is set to this status after it has been Delivered and all payments have been completed (Payment History tab shows $0 balances). |