Request addition of a new Carrier to BATS directory
When a new carrier joins Central Dispatch but they are not showing up in BATS directory, please use this automated tool to request addition of that new carrier to BATS.
To get to the New Carrier page you can navigate to Carriers > Carrier List and click on "+ New Carrier" button
Or from the New Interested Carrier page click on "Create New" option on the "Carrier" dropdown menu:
Then follow these steps:
1. On the "New Carrier" page click on "Request Carrier" button:
You will see the following page:
2. Go to your Central Dispatch account and find the carrier
3. Copy the Carrier's name exactly as it shows on Central Dispatch, for example:
4. Paste the name in the Carrier Name field in BATS
5. Copy the URL of the Carrier in Central Dispatch and paste it in the Carrier URL field in BATS. Result should look like this:
6. Click "Send Request" button. Once you see the success message you can close this window.
You will receive a confirmation email within minutes telling you that the carrier has been added. At that point you can add this Carrier to your Interested Carriers list.