Update the "Dispatch" email in Central Dispatch

Update the "Dispatch" email in Central Dispatch

In order for BATS to receive order updates from Central Dispatch when Carriers mark orders as (accepted, picked up, etc.), the following setting must be updated on your Central Dispatch account.  Please follow these steps to finish this configuration:
  • Log into your Central Dispatch account
  • Click on your Company Name menu, then click on "Company Profile"

  • In the menu on the left side of the page click on "Contacts" 
  • In the upper right corner of the page click on "Edit Information" button
  • You can create a new contact for the next step or reuse an existing contact
    • For the contact which is designated as "Dispatch" Position(s), change the email address to the POTUS address that was provided in BATS System Settings
      • Or, if you are creating a new contact with the Position of "Dispatch", enter the POTUS email address for the new contact
Info
BATS will forward a copy of the notification email to the address shown in the "POTUS Forwarding Email" field in BATS

Notes
If you need to make changes to an existing setup, please create a support ticked with the title "Change dispatch forwarding email (POTUS)"