Update the "Dispatch" email in Central Dispatch

Update the "Dispatch" email in Central Dispatch

In order for BATS to receive order updates from Central Dispatch when Carriers mark orders as (accepted, picked up, etc.), the following setting must be updated on your Central Dispatch account.  Please follow these steps to finish this configuration:
  • Log into your Central Dispatch account
  • Click on your Company Name menu, then click on "Company Profile"

  • Click on "Edit" next to "Contact Information" section
 
  • Central Dispatch will send you a link via email, click on the link in the email
  • Go to the "Receive Dispatch Emails at" field and update the email address to the address that you see in BATS System Settings in the POTUS Email field
    • Example: 
    • BATS will forward a copy of the notification email to the address shown in the "POTUS Forwarding Email"
    • If you need to make changes to an existing setup, please create a support ticked with the title "Change dispatch forwarding email (POTUS)"