Orders
How to bulk refresh postings from BATS to Central Dispatch
Starting with BATS version 3.3 users can "refresh" multiple orders on Central Dispatch with a click of a button. Below are the step by step instructions on how to do that. "Refreshing" an Order on Central Dispatch will unpost the existing listing ...
BATS Order Tracker Widget
The Order Tracker widget is now available so that your customers can check the status of their order online, instantly, in real time. Here are the two ways you can share the information with your customers: Send your customer the direct link to the ...
Fields which will trigger a Change Order form to be generated
BATS uses the "Change Order" workflow for management of order contract between the company (Broker) and their customers. A Change Order form is generated only after the original Order contract has been signed, and when any data on the Order have ...
Set up Order Complex Payment Terms for "Carrier Pays Broker" Situation
In some cases you will have the Carrier accept the Broker Fee from customers and send it to you (Broker). To dispatch an order that shows this arrangement follow these steps: 1. Order must show the final payment distribution, in other words, it ...
Dispatching Orders at a Loss (negative Broker Fee)
In rare cases when you have to dispatch an order at a loss, follow these steps to set up the order for dispatch. Enter negative amount for the Broker Fee in case when your are losing money on an order. In the example below, the customer will still ...
Pricing and Order Posting API Specifications
Attached documents contain specs for the Pricing and Order Posting API. Please create a ticket to receive further instructions on how to integrate these APIs into your website.
New Trailer Types Available in BATS
We have added new Trailer Types to BATS to provide for a better communication with carriers regarding trailer types other than "Open" and "Enclosed". These new trailer types are especially useful when shipping cargo other than vehicles as many BATS ...
Master-Sub Orders
Users can now create Sub orders that are related to Master orders so that they can track multi-leg Orders and Orders that need to be broken down into multiple orders. In BATS a User needs to have a Role of "Create Sub Orders" Watch this video for ...
Order statuses in BATS
In BATS software Order statuses are automatically updated and are not editable by users. Users can make changes to secondary statuses on Orders if needed. These secondary statuses are customizable by system Administrators for your company. Primary ...
How to dispatch orders in BATS using Central Dispatch or BATS’ eDoc System
This article walks you through the step-by-step instructions to dispatch your order using Central Dispatch or BATS' eDoc System. If you prefer to watch a video demonstration on this process, please click HERE. Go to the “Interested Carriers” tab. ...
City/Zip Code Lookup
Posting and dispatching orders to external load boards, require that both the Origin and Destination zip codes are valid zip codes recognized by the external load board. When a user attempts to post an order without a valid origin or destination zip ...
BATS Configuration and Workflow for "Full Pay Orders"
Because of BATS' built in power and flexibility you can set up your system to suit your business model and operational workflows and not have to fit your business into a small box like you do with other software solutions. Most brokers only send the ...